Once processed, orders cannot be cancelled. However, you can still return the parcel within 30 days from the delivery date (45 days for Slenderiiz® Day & Night Drops).
Returns may take up to 10 working days to be processed once delivered to our warehouse. If items are in their original condition, a refund will be issued within 3 to 5 business days to the same payment method used when purchasing.
The return address varies according to the country in which the order was placed, see below the different options:
Orders placed in the United Kingdom:
AM-World-UK
Amworld UK Ltd
1 Riverside Cargo Centre
Colnbrook
Berkshire
SL3 0HF
England
NFR Orders*:
Green Logistics Groningen B.V.
C/O ARIIX
Albert Harkemaweg 66
9831 TA Aduard
Netherlands
*Reach out to the Partner Support team if you are not sure whether your order is NFR.
For all the countries below, you can return your order to the following address:
Green Logistics Groningen B.V.
C/O ARIIX
Albert Harkemaweg 66
9831 TA Aduard
Netherlands
AUSTRIA |
BELGIUM |
BULGARIA |
CROATIA |
CZECH REPUBLIC |
DENMARK |
ESTONIA |
FINLAND |
FRANCE |
FRENCH GUIANA |
GERMANY |
GREECE |
GUADELOUPE |
HUNGARY |
IRELAND |
ISRAEL |
ITALY |
LATVIA |
LITHUANIA |
LUXEMBOURG |
MARTINIQUE |
MONACO |
NETHERLANDS |
NORWAY |
POLAND |
PORTUGAL |
PORTUGAL - Madeira/Azores |
REUNION |
ROMANIA |
SLOVENIA |
SPAIN - Balearic Islands |
SPAIN – Canary Islands |
SPAIN |
SWEDEN |
SWITZERLAND |
Orders placed in Italy:
DHL LACCHIARELLA c/o ARIIX
Via Cascina Nuova 1, Building ASIA
20084 - Lacchiarella (MI)
If you still have any doubts, please contact the Partner Support team before starting your return.